1. How to cancel

You can cancel your subscription at any time — cancelling is as easy as signing up. You do not need to email us or wait on support.

1. Sign in and go to your workspace.
2. In the “Manage subscription” section, select Manage billing to open the secure Stripe billing portal.
3. In the Stripe portal, cancel your plan (you can also change plans or update payment there).

If you cannot reach the billing portal for any reason, email QMAI@quantummindaillc.com and we will help you cancel.

2. When cancellation takes effect

When you cancel, your subscription stops renewing. Your plan and access generally remain available through the end of the billing period you have already paid for, and your payment method is not charged again after that. Exact end-of-period behavior is reflected in the Stripe billing portal at the time you cancel.

3. What happens to your card when access ends

When a subscription is no longer active:

• your paid entitlement is revoked;
• paid-only capabilities (such as Pro multi-location cards or Managed concierge upkeep) stop.

Your already-published card stays up. Cancelling does not automatically take your card down. A card you have published remains available at its public URL and through its machine-readable endpoints, and may continue to be served to visitors and agents, until one of two things happens: you delete or unpublish it yourself from your workspace, or QuantumMind AI delists it. Delisting by us is not automatic on cancellation; we may delist a card, for example, on termination for cause or at our discretion under the Terms of Service.

Cancelling your subscription does not by itself delete your account or the business facts you have stored; you can return and resubscribe later. If you want your card taken down, unpublish it in your workspace; if you also want your account data deleted, see your rights in the Privacy Policy.

4. Refunds

Agent-Ready Card is billed as a month-to-month subscription. Because you can cancel anytime and cancellation stops all future charges, our standard refund stance is:

• Cancel anytime, no future charges. Once you cancel, you are not billed for any further months.
• No partial-month refunds by default. Monthly fees already charged for the current period are generally non-refundable, except where a refund is required by law or approved by us at our discretion.
• We’ll make it right for billing errors. If you were charged in error, charged after a confirmed cancellation, or charged due to our mistake, contact us and we will refund the incorrect charge.
• Where the law requires more. Some states and jurisdictions grant subscribers refund or cancellation rights (for example, certain automatic-renewal or cooling-off protections). Where applicable law gives you a greater refund or cancellation right than this policy, that law controls and we will honor it.

To request a refund you believe you are owed, email QMAI@quantummindaillc.com. Approved refunds are returned to your original payment method through Stripe.

5. Disputes and chargebacks

If you believe a charge is wrong, please contact us first — we can usually resolve it quickly. Filing a payment-network dispute (chargeback) before contacting us may result in suspension of the related subscription while the dispute is reviewed.

6. Changes to this policy

We may update this policy. Material changes will be reflected in the “Last updated” date, and existing subscribers will be notified where required by law.

7. Contact

QuantumMind AI LLC — QMAI@quantummindaillc.com. See also our Terms of Service for the full subscription and auto-renewal terms.