Northgate Plumbing & Heating

{
  "schema": "agent-ready-card/v1",
  "generated_by": "Agent-Ready Card (QuantumMind AI)",
  "mode": "demo",
  "updated_at": "2025-01-01T00:00:00.000Z",
  "business": {
    "id": "demo",
    "name": "Northgate Plumbing & Heating",
    "type": "Local home services (plumbing & HVAC)",
    "tagline": "Licensed plumbing and heating for homes across the metro north side.",
    "service_area": [
      "Northgate",
      "Riverside",
      "Oak Park",
      "Maple Heights",
      "Within 25 miles of downtown"
    ],
    "hours": [
      {
        "days": "Monday – Friday",
        "hours": "7:00 AM – 6:00 PM"
      },
      {
        "days": "Saturday",
        "hours": "8:00 AM – 2:00 PM"
      },
      {
        "days": "Sunday",
        "hours": "Emergency only"
      }
    ],
    "contact": [
      {
        "method": "Phone",
        "value": "(555) 014-2200"
      },
      {
        "method": "Email",
        "value": "dispatch@northgate-demo.example"
      },
      {
        "method": "Booking",
        "value": "Online request form + callback within 1 business hour"
      }
    ]
  },
  "services": [
    {
      "name": "Drain & sewer clearing",
      "summary": "Camera inspection, snaking, and hydro-jetting.",
      "price_from": 149,
      "currency": "USD",
      "unit": "per visit"
    },
    {
      "name": "Water heater repair & install",
      "summary": "Tank and tankless diagnostics, repair, replacement.",
      "price_from": 220,
      "currency": "USD",
      "unit": "per job"
    },
    {
      "name": "Furnace & HVAC maintenance",
      "summary": "Seasonal tune-ups, filter service, safety checks.",
      "price_from": 119,
      "currency": "USD",
      "unit": "per system"
    },
    {
      "name": "Emergency leak response",
      "summary": "Same-day shutoff, containment, and repair.",
      "price_from": 195,
      "currency": "USD",
      "unit": "callout"
    }
  ],
  "policies": [
    {
      "name": "Estimates",
      "summary": "Flat-rate quotes provided before work begins. No surprise charges."
    },
    {
      "name": "Cancellation",
      "summary": "Free reschedule with 4 hours notice. Late cancels may incur a $45 trip fee."
    },
    {
      "name": "Refunds",
      "summary": "Workmanship guaranteed 90 days. Re-service free if the same issue recurs."
    },
    {
      "name": "Warranty",
      "summary": "Parts carry manufacturer warranty; labor warrantied 1 year."
    }
  ],
  "clarity_scores": {
    "pricing": 86,
    "policy": 78
  },
  "approved_facts": [
    "Service categories and starting prices",
    "Service area and coverage radius",
    "Business hours and emergency availability",
    "Cancellation, refund, and warranty policies",
    "Preferred intake method and expected response time"
  ],
  "capabilities": {
    "agent_safe": [
      {
        "id": "list_services",
        "label": "List services & starting prices",
        "risk_level": "low",
        "requires_human_approval": false
      },
      {
        "id": "check_service_area",
        "label": "Check service-area coverage",
        "risk_level": "low",
        "requires_human_approval": false
      },
      {
        "id": "get_policies",
        "label": "Read policies",
        "risk_level": "low",
        "requires_human_approval": false
      },
      {
        "id": "estimate_quote",
        "label": "Generate non-binding estimate",
        "risk_level": "medium",
        "requires_human_approval": false
      }
    ],
    "requires_human_approval": [
      {
        "id": "book_appointment",
        "label": "Book an appointment",
        "risk_level": "medium",
        "requires_human_approval": true
      },
      {
        "id": "take_payment",
        "label": "Take payment / deposit",
        "risk_level": "high",
        "requires_human_approval": true
      },
      {
        "id": "sign_contract",
        "label": "Agree to a contract or quote",
        "risk_level": "high",
        "requires_human_approval": true
      },
      {
        "id": "send_outbound",
        "label": "Send outbound messages to customers",
        "risk_level": "high",
        "requires_human_approval": true
      },
      {
        "id": "crm_write",
        "label": "Write to CRM / records",
        "risk_level": "high",
        "requires_human_approval": true
      }
    ]
  },
  "doctrine": {
    "autonomous": false,
    "human_approval_required_for": [
      "payments",
      "bookings",
      "contracts",
      "outbound_communication",
      "crm_writes",
      "external_side_effects"
    ],
    "note": "Agent-readable does not mean autonomous. Commercial and state-changing actions require human approval unless explicitly configured later.",
    "disclaimers": [
      "Demo data only. Not legal, tax, financial, medical, or compliance advice.",
      "No guarantee of AI rankings, citations, visibility, or revenue.",
      "Not affiliated with or certified by any third-party platform or standards body."
    ]
  },
  "endpoints": {
    "capabilities": "/api/agent/capabilities",
    "profile": "/api/agent/profile/demo",
    "intake": "/api/agent/intake",
    "quote": "/api/agent/quote",
    "openapi": "/openapi.json"
  }
}